Having a keypad for your garage door can be a great thing! By inputting a code, it can allow the people you trust to gain access of your garage, and likely your home, while keeping everyone else out with a sturdy lock.
Side note: they are particularly useful while you’re on vacation and didn’t have the time to have another house key made beforehand to give your neighbor that has agreed to water your plants.
However, a keypad, just like your garage door opener remote, runs on a battery. While that battery can last quite a long time, eventually it will need to be replaced. Nevertheless, many people run into the same issue when they do replace the battery - the code no longer works. Don't panic if your key code doesn't work after replacing the keypad battery, it happens to a lot of people and it is easy to fix!
While every keypad is a little different, most will have a learn button somewhere on the device. In many models, you simply need to hold the learn button, release, and then type in your code.
Afterwards, hold down the enter button and it should store your new code with no issue. However, it is best to find the manual for your keypad for learning how to specifically reprogram it since, as a rather glaring security flaw, every system is different in order to protect you and your home. Many manuals are found online these days if you cannot find the physical copy, or a repair technician will have the knowledge to help you reprogram the device.
However, it is important to remember that while this is common, if you reprogram the keypad and is still doesn't work, it can mean other issues with your garage door. We encourage you to contact us so that we can help to ensure that all is running as it should.
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